You may return unworn and undamaged items within 28 days of delivery, in the original presentation box, and in pristine condition for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of satisfactory return, however, in many cases you will receive a refund more quickly.
To initiate a return for customers with an account:
- Sign into your Eradine account
- Select the order which you wish to return
- Select return and follow instructions
To initiate a return without an Eradine account:
Please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Standard shipping is included in your order for most regions for orders over £500 and generally takes between 3 - 7 days. For express services, you will have an option to select these for a nominal fee when checking out.
For remote destinations we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose when placing the order.