Terms

The terms of use of this website and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Northern Irish Law. The Northern Irish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to this website.

1) Amendments - Customers will be notified by email when any changes will be made to the terms and conditions.

2) Registration - Customers must be over 18 years of age to shop on Eradine.com and all details must be correct and complete. If any changes are made to the personal details, Eradine must be informed.

3) Gift Cards can be purchased and redeemed online.

4) Availability of service - Customer services are available between 09:00 and 17:00 Monday to Friday and 09:00 and 13:00 Saturday GMT.Eradine cannot guarantee that the service will be fault free. If a fault occurs in the service, please report to Customer Services and Eradine will attempt to correct the fault as soon as possible.

5) Refunds on promotional Offers will be based on the terms of the original promotion.  

6) Eradine may contact customers via email for surveys.

7) The content of the Eradine Site is protected by copyright, trademarks, database and other intellectual property rights. Customers cannot reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Eradine Site. No licence is granted to customers in these Terms and Conditions to use any trade mark of the Eradine site.

8) Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the Eradine Site complies with relevant laws and codes. Eradine will not be responsible for any error or inaccuracy in advertising and sponsorship material.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Northern Ireland and any disputes will be decided only by the Northern Irish courts.

Further information

The advertising of Eradine branded products and goods on this website is an "invitation to treat" and a contract between us and you will only be created in accordance with the terms as described in placing an order and acceptance of that order. All prices displayed are inclusive of UK VAT but exclusive of delivery charges. For goods delivered outside of the UK any duties or tax are the responsibility of the recipient, and are not included in the prices displayed on the website.

Our website contains different products and it is always possible that some of the products listed may be incorrectly priced. We will verify prices in any order placed in an email sent to you. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee the colour shown will accurately reflect the colour of the product on delivery. All products are subject to availability. We will inform you as soon as reasonably possible if any products you have ordered are not available.When placing an order you are requested to read and agree to these terms and conditions. Any orders placed by you must be placed in accordance with these terms and conditions. If you are unsure about any of the content of our terms and conditions please contact Customer Services before you place an order.After receipt of your order we will send you an order acknowledgement email detailing the product(s) purchased with the confirmed prices. If you do not receive this order acknowledgement email within 5 days of placing your order, please get in touch with customer services.

Please be aware that your order will only be accepted once payment via your debit or credit card has been authorised and the products you have ordered have been despatched and we have sent you the confirmation email.

We reserve the right to decline an order as a result of the product ordered being unavailable from stock or our inability to obtain authorisation for your payment.

The products ordered by you remain at our risk (unless you arrange collection) until they are delivered to you. Unless our premium delivery service is requested, we will endeavour to deliver no later than 75 days after the date of the contract. This is due to the made to order element of many of our products requiring sufficient time to produce. 

Usually products delivered using the standard delivery option are received by our customers within 3-5 working days. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of them, including delivery charges if applicable.

You are entitled to cancel your order within 28 working days, starting on the day after goods have been received. If goods from the same order are received at different times, the cancellation period will run from the day after delivery of the last item. You will receive a refund of the purchase price and delivery charges paid for the products ordered. Please see our Returns Policy for further details.

Your right to cancel and return the products ordered does not apply to swimwear, lingerie without hygiene seals and pierced earrings without hygiene studs. These goods can only be returned if they are faulty. If we find that the product returned is not in a fully re-saleable condition and there has been unreasonable use leading to diminished value of the product, we may reduce the amount of the refund up to the price paid.

If you wish to return items that have arrived separately, you may send them back in one box/bag, providing they are from the same order. Please just remember to include all the paperwork for each item in the box/bag.

While we will use reasonable endeavours to verify the accuracy of any information we place on this website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that you have the right equipment required to use this website and that you screen out anything that may damage it. We will not be liable to you or any third party for any loss or damage which may arise to computer equipment as a result of using this website. We make no warranty that this website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website. To the fullest extent permissible under applicable law, we (and any other members of our group of companies) disclaim any and all warranties of any kind, whether express or implied, in relation to the products available on this website. This does not affect your statutory rights as a consumer, nor does it affect your cancellation rights (see Cancellations). We (and any other members of our group of companies) will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations or otherwise out of or in connection with your use of this website for: any loss or damage (whether direct or indirect) of or to business, profit, revenue, reputation, goodwill and anticipated savings; and any incidental, indirect, special, consequential or punitive loss or damage. Nothing in these terms & conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.